Privacy Policy for 808 Customs LLC
Last Updated: July 16, 2025
At 808 Customs LLC ("we," "us," or "our"), a tint shop located in Caldwell, Idaho, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://808customs.com (the "Website") or interact with us for services such as window tinting, custom installations, or related automotive services. By using our Website or providing information to us, you agree to the terms of this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us using the information provided at the end of this document.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you contact us for booking appointments, requesting quotes, or scheduling services. This includes:
- Contact Information: Your name, phone number, and email address.
We do not collect sensitive payment information, as all payments are processed securely through Square, a third-party payment processor. We may also collect non-personal information automatically, such as your IP address or browser type, for basic website functionality and security purposes.
We do not operate newsletters, user accounts, or login features on our Website.
2. How We Collect Information
We collect information directly from you through contact forms or other submission methods on our Website when you inquire about our services.
3. How We Use Your Information
We use the information we collect solely for the following purposes:
- To process your requests for quotes, bookings, or scheduling of tint services.
- To communicate with you regarding your inquiries or appointments.
- To provide and improve our services.
We do not use your information for marketing purposes, such as sending promotional emails or newsletters.
4. Sharing Your Information
We do not share, sell, rent, or trade your personal information with any third parties for their marketing purposes. We may disclose your information only in the following limited circumstances:
- To comply with legal obligations, such as responding to a subpoena, court order, or other governmental request.
- To protect our rights, property, or safety, or that of our users or others.
- In connection with a business transaction, such as a merger or acquisition (in which case the acquiring entity would be required to follow this Privacy Policy or provide notice of changes).
Note that when you make payments via Square, you are subject to Square's privacy policy for that transaction.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. Our servers are secure, and we implement best practices, including HTTPS encryption for data transmission over the Website. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for ongoing business purposes such as maintaining records of services provided. If you would like us to delete your information sooner, please contact us as described below.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You may request access to or updates of the information we hold about you.
- Deletion: You may request that we delete your information, subject to any legal obligations we may have to retain it.
- Opt-Out: Since we do not send marketing communications, there is no need to opt out; however, you can always request that we stop contacting you for service-related follow-ups.
To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our Website with an updated "Last Updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@808customs.com
- Phone: (208) 538-9808
- Address: 3902 Muller Dr - Ste 107, Caldwell, Idaho 83605
Thank you for trusting 808 Customs LLC with your information. We appreciate your business!